FAQs

Product information

What’s different about Precious Labels product range?
What kind of temperature can these labels handle?
What are StickOnTags?
Are StickOnTags safe to be used in dryers?
Can I apply StickOnTags anywhere on the clothing?
How long do these labels last?
Why do I need to wait for 24 hours after I apply my labels?
Do iron on labels stay on?
Can you remove iron on name labels?
Are all the labels in the Precious Labels range safe?
Where can I use the Customised Large, Small, Mini or Round Labels?

Ordering Online and Offline

Can I provide my own design and colours for my labels?
Can I change the background colour for a design I have chosen?
Can I add extra characters to my labels?
Can I change the order after placing it?
Can I get different names on one order?
Can I order over the telephone?
Can I order offline and make a bank payment?

Payment

Why can’t I add items to my cart?
Do I need to set up an account to order?
I have forgotten my password, what do I do?
What payment methods do you accept?
Do you save my information?

Postage and Delivery

What are your shipping rates?
What are your delivery estimates?

Fundraiser

Can you organise a fundraiser for us?